POSITION: Customer

Advisor/Administrato

r/Learner Mentor

LOCATION: London

WORKING HOURS: 45-47

hours per week

SALARY: £15k-£18k



TLE (The Leading

Edge) is one of the

leading providers of

courses and

consulting services

in the UK. We are

proud to deliver

high-quality

education designed

to boost career

development of

individuals as well

as growth of

businesses across

communities in

Ilford, Stratford,

Walthamstow,

Hounslow, Croydon,

Romford, Harrow,

Slough, and

Birmingham.



SKILLS AND KNOWLEDGE

REQUIRED:

1 Excellent written

and spoken English,

competency in

Mathematics.

2 Outstanding

customer service and

interpersonal

skills.

3 General

administrative and

I.T skills.

4 Ability to work

under pressure and

meet deadlines.

5 Ability to work in

a team as well as on

own initiative.

6 Knowledge of adult

education sector and

interest in teaching

would be an

advantage.

7 Knowledge of more

than one language

would be an

advantage.



KEY

RESPONSIBILITIES:

1 Dealing with

enquires of new as

well as existing

clients over the

phone and face to

face.

2 Delivering

outstanding customer

service and

motivating learners

throughout their

learning journey.

3 Maintaining

professional

handling of

confidential

information retained

in this role

throughout.

4 Coordinating

assessment,

enrolment, progress

review, and

examination

processes.

5 Booking

appointments and

contacting learners

to discuss course

progression and

attendance.

6 Creating and

maintaining

electronic database

as well as filing

system.



Thank You for your

interest in TLE. If

you are

enthusiastic,

dynamic, and

approachable and you

think that you are a

suitable candidate

for above position

please apply via

email:vacancies@tlet

raining.com and

visit our website:

www.tletraining.co.u

k (Careers at TLE)

for more details

about the different

job roles.